BC Ferries CEO says ‘no short term fix’ for long weekend frustrations
Frustrations with ferry travel may have hit new highs over the Canada Day long weekend as passengers dealt with massive delays, cancellations, over-packed parking, and more online reservation issues.
BC Ferries’ CEO suggests it is the new reality for peak travel on a system that does not have the depth to handle major stresses.
“I think you saw the system behave as we would expect, in this moment, over the course of a long weekend,” Nicholas Jimenez told Postmedia News.
“We don’t have the resilience we used to have, and we’re going to be at risk for the foreseeable future when it comes to dealing with peak demand. And (customers) have to remember … the July long weekend and August long weekend, those are absolute peak moments of the summer and so the system gets very stressed very quickly when there’s that kind of demand against the business that is running a little bit thin right now when it comes to relief crews.”
