‘No one at BC Ferries thinks this is acceptable,’ board chair says of service woes
Delays, cancellations and website problems at BC Ferries “aren’t acceptable,” the company’s board chair said Friday, but Joy MacPhail insists the ferry service has made progress in addressing some of its woes.
MacPhail, a former NDP cabinet minister, was appointed as chair of the BC Ferries Services Board in June 2022 as the company grappled with staffing shortages and service disruptions.
A year into that appointment, she acknowledged the multi-sailing waits and IT issues that have plagued this busy travel season are a problem.
